Retail Runs with
AI Agents
Deploy a system of AI agents across recovery, returns, retention, and personalization—working alongside your teams to increase conversions, frequency, and customer loyalty.
Powering Agentic Commerce & Automated Conversations
Think Big. Execute Lean. Celebrate Wins.
Unified omnichannel experiences that drive conversion, retention, and lifetime value, powered by AI and connected data.
Engineering the Future of Retail
One partner. Infinite possibilities. Aligning Vision, strategy & execution
MODERNIZING COMMERCE FOR THE AGENTIC ERA
- Prepare your commerce ecosystem for AI-native buying journeys and agent-driven commerce
- Commerce Platform Readiness — modernize and connect leading commerce platforms such as Shopify, Adobe Commerce, commercetools, and Salesforce Commerce Cloud with headless architectures integrated with CRM, OMS, and WMS
- Agentic Commerce — enable AI-driven purchasing through intelligent agents such as ChatGPT, Gemini, and other AI models
- Agentic Storefronts — create AI-native storefronts designed for AI channels, beyond traditional web and mobile storefronts
- Unified Commerce Protocol (UCP) — define canonical commerce models including Product, Cart, Order, Payment, and Fulfillment to enable consistent AI-driven commerce interactions
- UCP API Enablement — develop a UCP façade service (Node.js / Java / Spring Boot) through stateless, idempotent APIs
- Intent-Driven Commerce Flows — Discover → Cart → Checkout → Payment → Order Confirmation
AI-NATIVE TRI OMS
- AI-driven order orchestration delivering 96% on-time delivery, 35% fewer split shipments, and 96% fill rates
- Smart Order Routing — AI selects the best fulfillment center for faster, lower-cost delivery
- Dynamic Order Sourcing & Re-Routing — automatically reroutes orders to optimal locations in real time
- Proactive SLA Risk Management — detects potential delays and prioritizes orders to protect SLAs
- Hyper-Personalized Order Prioritization — ranks orders dynamically using customer value, demand signals, and urgency
- Predictive Intelligence — forecasts regional demand and predicts return likelihood before shipping to reduce stockouts and returns
AI-POWERED PIM
- Single source of truth for product data with AI-driven enrichment, governance, and multi-channel distribution
- AI Content Agent — detects PDP gaps against PIM and retailer guidelines; auto-generates SEO-ready descriptions, tags images (color, fabric, style), and fills missing attributes
- Unified Product Data — manage product content, rich media, inventory, and relationships from one centralized dashboard
- Multi-Channel Distribution — publish to eCommerce, marketplaces, mobile, and DTC platforms with channel-specific catalogs and SEO metadata
- Faster Go-to-Market — rapid supplier onboarding, automated data validation, and streamlined catalog publishing across geographies
- Data Governance & Compliance — built-in audit controls, content validation, and completeness checks across all channels
- Scalable Product Foundation — resolve legacy data issues (EANs, product codes, missing attributes) and build AI-ready product data infrastructure
ACCREDITED PARTNERSHIP — BLUE YONDER (JDA)
- AI-powered retail planning and optimization — unifying demand, supply, merchandising, and fulfillment on a single intelligent platform
- Unified Planning Platform — integrated demand, supply, production, and commerce planning with one source of truth
- AI-Driven Merchandising — Agentic AI for Merchandise Financial Planning (MFP), assortment optimization, and micro-space planning with store-level planograms at scale
- Advanced Forecasting — ML-powered demand planning, allocation, and assortment strategies to improve inventory accuracy and availability
- Implementations across Demand Planning, Order Management, Allocation, Assortment, Space & Floor Planning
- 50+ member Blue Yonder talent pool — certified architects, functional experts, and delivery leads
- Flexible delivery models — End-to-End Implementation, Co-Implementation, and Specialized Services (testing, documentation, product lifecycle support)
BUILD HIGH-IMPACT GLOBAL TEAMS — WITHOUT THE GCC COMPLEXITY
- A lean GCC Co-Build model instead of heavy, slow Global Capability Centers — designed to move faster, scale smarter, and deliver outcomes
- Handpicked engineers and leadership with dedicated Scrum teams — you own the roadmap
- Full delivery ownership and velocity; ISO-certified, streamlined operations
- Tech stack aligned to your goals; branded workspaces reflecting your culture
- Built-in work-life balance for sustainable teams
- Own Scrum Deliverables — accountable for delivery outcomes
- Extension of Your Team — operate as part of your in-house organization
- Delivery Ownership — manage milestones, velocity, and outcomes
- Jira & Agile Setup — structured project execution
- Partner with Retail Insights to build scalable global teams
Our Core Capabilities
Retail is what we do. Experience to solve it. Expertise to deliver it. Vision to lead it.
Assessment & Benchmarking
Deep technical and business evaluation of your commerce platform, performance, and shopper experience—benchmarked against industry leaders to identify gaps, improvements, and growth opportunities.
Architecture, Design & Implementation
From greenfield builds to legacy modernization, we combine best-of-breed technologies, composable architectures, AI-powered shopper assistance, and real-time store experiences.
Accelerators, Solutions & Assets
Pre-built solutions designed to accelerate: B2B Commerce Suite, Extended POS, Store Asset & Roster Management, Mobile and Agent Storefront, BOPIS+, Trade & Field Sales, and SFCC Extensions.
Mobility
Native iOS & Android and hybrid (React Native / Flutter) apps built for retail scale. Seamless omnichannel integration connecting stores and mobile, with mPOS, wallet integrations, customer engagement apps, and IoT-enabled experiences like connected shelves and in-store gamification.
Retail Core System Integrations
POS implementation and operations, store workforce management, and custom store solutions for Pick-Pack-Ship and fulfillment. Enable loyalty programs, omnichannel promotions, and AI-driven merchandising with micro/macro space planning (planograms), demand forecasting, and assortment optimization.
Data, Cloud & Quality Engineering
Data Warehousing & Lakes—Snowflake, Redshift, BigQuery. ETL/ELT Pipelines—Airflow, DBT. Cloud-native architecture, data integration and governance, DevOps & SRE, and automated QA with Selenium automation.
Together. We Listen. We Execute.
Our Engagement Model. Retail Engineering. Built.
Design
- Flexible, scalable, composable architectures
- Best-of-breed technologies that eliminate legacy silos
- Modernize platforms to enable AI-driven selling
- Greenfield builds to full modernization
Execute
- Handpicked engineers and dedicated Scrum teams
- ISO-certified implementations and migrations
- Rescue missions and stabilizations
- Integrations & customizations
Support
- End-to-end application management & SRE
- Proactive CX monitoring and performance optimization
- 24/7 operations
- L2/L3 support, security & compliance
Innovation & Scale
- Dedicated Innovation Pods for continuous enhancements
- Benchmarked against industry leaders
- Powering agentic commerce and unified customer journeys
- Across B2C, B2B, OMS, customer tech, content, data, and POS
Five Reasons To Choose Retail Insights
Our approach combines strategic roadmaps, curated talent, and offshore/nearshore delivery—owning the journey end-to-end, from blueprinting to full-stack engineering and managed services.
Deep Retail Specialization
Credibility, Retail Centric, Talent Handpicked.
No-Escalation Engagement
We go beyond scope to ensure your success.
Client-First, Technology & Platform-Neutral
Solutions built around what works best for you.
Seasoned Retail Teams
9+ years average hands-on industry expertise.
Innovation-Led Approach
Research-driven insights powering retail transformation.
Boutique Partnership. Enterprise-Grade Impact.
We Don’t Just Implement Technology. We Architect Transformation That Endures.
300+
Engineers across optimal cost centers (US, GCC India)
3
Global delivery centers
$1B+
A year client revenue generated through Retail Insights-built solutions
25+
AI Agents deployed across enterprise ecosystems
Best-in-Class Partners
Powerful Tech. The Latest Trends. Delivered.
Ready to Partner? Let’s Talk.
From strategy to execution, we help you design, build, and scale modern omnichannel experiences.
Let’s TalkClient Success Stories
Solutions That Deliver Measurable Outcomes.
